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Problem Note 65652: The message "ERROR: invalid byte sequence for encoding 'UTF8'" occurs when you bulk load data using SAS/ACCESS® Interface to Greenplum

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When you attempt to bulk load data from SAS into Greenplum using SAS/ACCESS Interface to Greenplum, you might receive an error similar to the following:

ERROR: [SAS][ODBC Greenplum Wire Protocol driver][Greenplum]ERROR: invalid byte sequence for encoding "UTF8":0xd87f  (seg11 slice1 111.11.111.11:5432 pid=14446)(Detail External table ext_sas_table, line 1 of file gpfdist://machine.sas.com:8082/sas_table.dat; File cdbdisp.c; Line 254; Routine cdbdisp_finishCommand; ) :
[SAS][ODBC Greenplum Wire Protocol driver][Greenplum]Failed transaction.
The current transaction rolled back. Load error code: 4294967295

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS/ACCESS Interface to GreenplumMicrosoft® Windows® for x649.429.449.4 TS1M59.4 TS1M7
Microsoft Windows 8 Enterprise 32-bit9.429.449.4 TS1M59.4 TS1M7
Microsoft Windows 8 Enterprise x649.429.449.4 TS1M59.4 TS1M7
Microsoft Windows 8 Pro 32-bit9.429.449.4 TS1M59.4 TS1M7
Microsoft Windows 8 Pro x649.429.449.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Enterprise 32-bit9.429.449.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Enterprise x649.429.449.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Pro 32-bit9.429.449.4 TS1M59.4 TS1M7
Microsoft Windows 8.1 Pro x649.429.449.4 TS1M59.4 TS1M7
Microsoft Windows 109.429.449.4 TS1M59.4 TS1M7
Microsoft Windows Server 2012 Datacenter9.429.449.4 TS1M59.4 TS1M7
Microsoft Windows Server 2012 R2 Datacenter9.429.449.4 TS1M59.4 TS1M7
Microsoft Windows Server 2012 R2 Std9.429.449.4 TS1M59.4 TS1M7
Microsoft Windows Server 2012 Std9.429.449.4 TS1M59.4 TS1M7
Microsoft Windows Server 20169.429.449.4 TS1M59.4 TS1M7
Windows 7 Enterprise 32 bit9.429.449.4 TS1M59.4 TS1M7
Windows 7 Enterprise x649.429.449.4 TS1M59.4 TS1M7
Windows 7 Home Premium 32 bit9.429.449.4 TS1M59.4 TS1M7
Windows 7 Home Premium x649.429.449.4 TS1M59.4 TS1M7
Windows 7 Professional 32 bit9.429.449.4 TS1M59.4 TS1M7
Windows 7 Professional x649.429.449.4 TS1M59.4 TS1M7
Windows 7 Ultimate 32 bit9.429.449.4 TS1M59.4 TS1M7
Windows 7 Ultimate x649.429.449.4 TS1M59.4 TS1M7
64-bit Enabled AIX9.429.449.4 TS1M59.4 TS1M7
64-bit Enabled Solaris9.429.449.4 TS1M59.4 TS1M7
HP-UX IPF9.429.449.4 TS1M59.4 TS1M7
Linux for x649.429.449.4 TS1M59.4 TS1M7
Solaris for x649.429.449.4 TS1M59.4 TS1M7
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.