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Problem Note 65604: You are unable to sort the Attachment data grid by description in SAS® Enterprise Case Management when an attachment description is blank

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When you add an attachment without a description to a case or report, SAS Enterprise Case Management might fail to load the Attachment data grid when you attempt to sort the grid by description.

The problem occurs when the database engine for the SAS® Shared Services database is Oracle.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case Management64-bit Enabled Solaris6.3_M19.4 TS1M3
64-bit Enabled AIX6.3_M19.4 TS1M3
Microsoft® Windows® for x646.3_M19.4 TS1M3
Linux for x646.3_M19.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.