When you add an attachment without a description to a case or report, SAS Enterprise Case Management might fail to load the Attachment data grid when you attempt to sort the grid by description.

The problem occurs when the database engine for the SAS^® Shared Services database is Oracle.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Enterprise Case Management	64-bit Enabled Solaris	6.3_M1		9.4 TS1M3
		64-bit Enabled AIX	6.3_M1		9.4 TS1M3
		Microsoft® Windows® for x64	6.3_M1		9.4 TS1M3
		Linux for x64	6.3_M1		9.4 TS1M3

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS Enterprise Case Management 6.3_M1 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/B1Y.html#65604

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The problem occurs when the database engine for the SAS® Shared Services database is Oracle.

Type:	Problem Note
Priority:	medium

Date Modified:	2020-03-27 11:45:08
Date Created:	2020-02-24 17:00:06