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Problem Note 65557: A generated audit log for the "Create PDF Document" option is missing the first letter for Cyrillic and Hebrew characters

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In SAS® Customer Intelligence Studio, the PDF files that is generated from the Create PDF Document functionality is missing the first letter in each line when your locale is set for Cyrillic or Hebrew characters. The missing characters are evident when you view the Audio log section of the PDF file.

For example, in the following image, the "L" in "Libname" is missing, as is the "C" in "create" and the "S" in "SELECT."

Missing initial letters

Other parts of the generated PDF document display correctly. 

There is no workaround for this problem.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Marketing AutomationMicrosoft® Windows® for x646.56.69.4 TS1M39.4 TS1M6
64-bit Enabled AIX6.56.69.4 TS1M39.4 TS1M6
64-bit Enabled Solaris6.56.69.4 TS1M39.4 TS1M6
HP-UX IPF6.56.69.4 TS1M39.4 TS1M6
Linux for x646.56.69.4 TS1M39.4 TS1M6
Solaris for x646.56.69.4 TS1M39.4 TS1M6
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.