SUPPORT / SAMPLES & SAS NOTES
Problem Note 65555: SAS® Environment Manager stops responding after you try to open the My Credentials page
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The My Credentials page does not open in SAS Environment Manager. You see three dots that indicate that the page is loading, but the page does not open.
In the JavaScript console of the browser, you might see the following information:
MyCredentialsUtils.js?eval:2 Uncaught TypeError: Cannot read property 'message' of undefined
at s (MyCredentialsUtils.js?eval:2)
at Object.eval (MyCredentialsUtils.js?eval:2)
at j (sap-ui-core.js:24)
at Object.fireWith [as rejectWith] (sap-ui-core.js:24)
at Object.<anonymous> (preCore.js:2)
at j (sap-ui-core.js:24)
at Object.fireWith [as rejectWith] (sap-ui-core.js:24)
at d (sap-ui-core.js:25)
at XMLHttpRequest.<anonymous> (sap-ui-core.js:26)
s @ MyCredentialsUtils.js?eval:2
at s (MyCredentialsUtils.js?eval:2)
at Object.eval (MyCredentialsUtils.js?eval:2)
at j (sap-ui-core.js:24)
at Object.fireWith [as rejectWith] (sap-ui-core.js:24)
at Object.<anonymous> (preCore.js:2)
at j (sap-ui-core.js:24)
at Object.fireWith [as rejectWith] (sap-ui-core.js:24)
at d (sap-ui-core.js:25)
at XMLHttpRequest.<anonymous> (sap-ui-core.js:26)
s @ MyCredentialsUtils.js?eval:2
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Microsoft® Windows® for x64 | 3.4 | Viya | ||
| Linux for x64 | 3.4 | Viya | ||||