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SAS Visual Analytics reports that are embedded in an inline frame (iframe) might fail in various ways after your browser is updated to enforce SameSite cookie settings more strictly. Notably, the Google Chrome 80 update in February 2020 has changed the default settings in relation to SameSite cookies. This change can introduce failures. (For more information, see https://www.chromium.org/updates/same-site.)
When this problem exists, the SAS Visual Analytics report might stop responding while loading, or the report might redirect you to the logon page instead of opening. Typically, this problem occurs when the domain of the page that contains the iframe does not match the domain of the SAS Visual Analytics applications.
If you believe that you are encountering this issue, you can confirm this by enabling the Chrome developer tools. If the report is impacted by this issue, you see a message that is similar to the following in the console logging:
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | SAS Visual Analytics | Microsoft® Windows® for x64 | 7.3 | 9.4 TS1M3 | ||
Linux for x64 | 7.3 | 9.4 TS1M3 | ||||
SAS System | SAS Visual Analytics (on SAS Viya) | Cloud Foundry | 8.2 | Viya | ||
Linux for x64 | 8.2 | Viya |