Problem Note 65509: SAS® Enterprise Guide® fails with an Application Error when opening two or more program files at once from Microsoft Windows Explorer
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If you select two or more program files in Microsoft Windows Explorer, and then select Open with ►SAS Enterprise Guide 8.2, only one SAS Enterprise Guide session is started. The session that starts successfully contains one of the selected program files. The additional sessions fail with the following error:
The application has an internal error and needs to be closed
2020-01-08 15:25:29,412 [1] ERROR SAS.EG.Framework.App [(null)] - Unhandled exception occurred
from the main UI thread.
System.IO.IOException: The process cannot access the file
'C:\Users\userid\AppData\Roaming\SAS\EnterpriseGuide\8\History.xml'
because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
from the main UI thread.
System.IO.IOException: The process cannot access the file
'C:\Users\userid\AppData\Roaming\SAS\EnterpriseGuide\8\History.xml'
because it is being used by another process.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
This issue does not affect SAS Enterprise Guide version 7.15.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Guide | Microsoft Windows 8.1 Pro 32-bit | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 |
| Microsoft Windows 8.1 Enterprise x64 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Pro x64 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Pro 32-bit | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Enterprise x64 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Enterprise 32-bit | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft® Windows® for x64 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Pro x64 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 10 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 Datacenter | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 R2 Std | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 Std | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2016 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2019 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Enterprise 32 bit | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Enterprise x64 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Home Premium 32 bit | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Home Premium x64 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Professional 32 bit | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Professional x64 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Ultimate 32 bit | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Ultimate x64 | 8.2 | 8.2 | 9.4 TS1M6 | 9.4 TS1M7 | ||
A fix for this issue for SAS Add-In for Microsoft Office 8.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G7H.html#65509A fix for this issue for SAS Enterprise Guide 8.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/G5J.html#65509| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-04-06 10:09:52 |
| Date Created: | 2020-02-04 03:16:18 |