If your SAS Visual Analytics report has custom sorting applied to one or more categories, the Report Data service might crash. Specifically, this problem can occur when you open the Rules pane in order to add display rules to a table or graph. Memory usage for the Report Data service drastically increases for several minutes until the service runs out of memory and crashes. 

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Operating System and Release Information

Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at

Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at