Problem Note 65459: Duplicate arrows are displayed sporadically between a Prioritize node and cell nodes in SAS® Customer Intelligence Studio
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In SAS Customer Intelligence Studio, you might encounter a situation where duplicate arrows are displayed between a Prioritize node and cell nodes, as shown below:
This behavior is sporadic, and it most often occurs when you migrate campaigns from earlier releases of SAS Customer Intelligence.
The extra lines do not have any negative impact on the campaign execution. So, you can ignore them safely.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows 8 Enterprise 32-bit | 6.5 | 6.6 | 9.4 TS1M6 | |
| Microsoft® Windows® for x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows 8 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows 8 Pro 32-bit | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows 8 Pro x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows 8.1 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows 8.1 Pro 32-bit | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows 8.1 Pro x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows 10 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2008 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2008 R2 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2008 for x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2012 Datacenter | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2012 R2 Datacenter | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2012 R2 Std | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2012 Std | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2016 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft Windows Server 2019 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Windows 7 Enterprise 32 bit | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Windows 7 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Windows 7 Home Premium 32 bit | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Windows 7 Home Premium x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Windows 7 Professional 32 bit | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Windows 7 Professional x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Windows 7 Ultimate 32 bit | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Windows 7 Ultimate x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| 64-bit Enabled AIX | 6.5 | 6.6 | 9.4 TS1M6 | |||
| 64-bit Enabled Solaris | 6.5 | 6.6 | 9.4 TS1M6 | |||
| HP-UX IPF | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Linux for x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Solaris for x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
A fix for this issue for SAS Marketing Automation 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#65459| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2020-01-29 08:27:37 |
| Date Created: | 2020-01-28 11:39:49 |