SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 65431: SAS® Enterprise Case Management sorts notes for a case incorrectly when you use Microsoft Internet Explorer 11

DetailsHotfixAboutRate It

When you edit a case in SAS Enterprise Case Management, you should be able to sort the notes on the Notes tab by date. Instead, when you use Microsoft Internet Explorer, the web application might incorrectly sort the notes by category first and then by date.

To work around the issue, use the Google Chrome or Mozilla Firefox web browser.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementLinux for x646.3_M19.4 TS1M3
64-bit Enabled Solaris6.3_M19.4 TS1M3
64-bit Enabled AIX6.3_M19.4 TS1M3
Microsoft® Windows® for x646.3_M19.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.