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Problem Note 65341: The "Route to user" option generates a "User name is invalid" message when SAS® Anti-Money Laundering 7.1 is used in Microsoft Internet Explorer 11
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When you try to route an entity or a CDD Review that is already assigned to a queue, you are not able to select a valid user in the Route to user menu. The following errors appear in the interface:
Value is required
User name is invalid
User name is invalid
AML: Object doesn’t support Property or method 'includes'
This issue is specific to Internet Explorer 11.
The workaround is as follows:
- Deselect the queue by choosing (none selected).
- Select the user whom you want to route the object to.
- Select the queue again.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Anti-Money Laundering | Microsoft® Windows® for x64 | 7.1 | |||
| 64-bit Enabled AIX | 7.1 | |||||
| 64-bit Enabled Solaris | 7.1 | |||||
| Linux for x64 | 7.1 | |||||