Problem Note 65214: The error "The font 'font-name' contains a bad /BBox" appears in Adobe Acrobat Reader while opening a secured PDF created with the ODS PDF statement
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A PDF file that is created by the Output Delivery System (ODS) PDF destination is opened in Adobe Acrobat Reader, and the following pop-up error message appears:
The font 'font-name' contains a bad /BBox.
This issue occurs when both of these circumstances occur:
- You use the option PDFSECURITY=HIGH or the option PDFSECURITY=LOW. Note: PDFSECURITY=LOW is a deprecated option.
- You specify a Type 1 font, such as Helvetica, with the specification FONTWEIGHT=LIGHT.
The SAS® log shows no errors or warnings.
A workaround is either to use FONTWEIGHT=MEDIUM for the problematic font or to use the option PDFSECURITY=NONE.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | SAS Release | |
| Reported | Fixed* | |||
| SAS System | Base SAS | z/OS | 9.4 TS1M6 | 9.4 TS1M7 |
| z/OS 64-bit | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft® Windows® for x64 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Enterprise x64 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Pro 32-bit | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Pro x64 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Pro x64 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 10 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 Datacenter | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 Std | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2016 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2019 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Enterprise 32 bit | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Enterprise x64 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Home Premium 32 bit | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Home Premium x64 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Professional 32 bit | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Professional x64 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Ultimate 32 bit | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Ultimate x64 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| 64-bit Enabled AIX | 9.4 TS1M6 | 9.4 TS1M7 | ||
| 64-bit Enabled Solaris | 9.4 TS1M6 | 9.4 TS1M7 | ||
| HP-UX IPF | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Linux for x64 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Solaris for x64 | 9.4 TS1M6 | 9.4 TS1M7 | ||
A fix for this issue for Base SAS 9.4_M6 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/D9T.html#65214
A PDF file created by the ODS PDF destination with the PDFSECURITY=HIGH option in effect creates a PDF file that opens with this message: "The font font-name contains a bad /BBox."
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2019-12-16 12:20:05 |
| Date Created: | 2019-12-06 09:43:55 |