Problem Note 65200: SAS® Web Report Studio scheduling and distribution fails when using the report output generation tool and the Platform Suite for SAS®
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SAS Web Report Studio scheduling and distribution might stop working if you are using SAS® 9.4M6 (TS1M6). This problem occurs if you are using the report output generation tool or the Platform Suite for SAS scheduler. When this problem occurs, the SASBIReportServices.log contains an error that is similar to the following:
ERROR [main] 2019-12-04 09:28:59,232 [unknown:unknown] com.sas.services.deployment.OMRMetadataSource - Unable to open a connection to the SAS Metadata Server on "demo.sas.com:8561".
com.sas.metadata.remote.MdException: No user has been authenticated.
com.sas.metadata.remote.MdException: No user has been authenticated.
It also contains a warning that is similar to this:
WARN [main] 2019-12-04 09:28:59,244 [unknown:unknown] org.springframework.context.support.FileSystemXmlApplicationContext - Exception encountered during context initialization - cancelling refresh attempt: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'discoveryService' defined in URL [file:/C:/SAS/Config/Lev1/Applications/SASBIReportServices4.4/spring-services-config.xml]: Invocation of init method failed; nested exception is com.sas.services.InitializationException: Unable to open a connection to the SAS Metadata Server on "demo.sas.com:8561". [ com.sas.services.ServiceException: Unable to open a connection to the SAS Metadata Server on "demo.sas.com:8561". [ com.sas.metadata.remote.MdException: No user has been authenticated. [ com.sas.iom.orb.brg.UnexpectedUserException: No user has been authenticated. ] ] ]
Scheduling and distributing with the built-in SAS® In-Process Scheduling server is not affected by this problem. You can use this scheduler as a workaround.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Web Report Studio | Microsoft® Windows® for x64 | 4.4_M6 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 4.4_M6 | 9.4 TS1M6 | ||||
| 64-bit Enabled Solaris | 4.4_M6 | 9.4 TS1M6 | ||||
| HP-UX IPF | 4.4_M6 | 9.4 TS1M6 | ||||
| Linux for x64 | 4.4_M6 | 9.4 TS1M6 | ||||
| Solaris for x64 | 4.4_M6 | 9.4 TS1M6 | ||||
A fix for this issue for SAS Middle Tier 9.4_M6 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/D8T.html#65200
SAS Web Report Studio scheduling and distribution might stop working if you are using SAS® 9.4M6 (TS1M6). When this problem occurs, the SASBIReportServices.log contains an error that is similar to "Unable to open a connection to the SAS Metadata Server."
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-12-16 15:39:10 |
| Date Created: | 2019-12-04 17:03:17 |