Problem Note 65928: Some SAS® Viya® services fail to start with a "VAULT_CERTIFICATE_ISSUED_ERROR" message
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During a new deployment or after applying hot fixes (released after April 1, 2020), some SAS Viya services might not start properly when your machines are using a nonpublic suffix, such as .local or .intra, in the DNS name.
This issue affects but is not limited to the following services:
sas-viya-sasvisualanalytics-default
sas-viya-scoreexecution-default
sas-viya-workflow-default
sas-viya-workflowsupport-default
Here are the key words to look for in the logs:
Below this error, you see messages that are similar to the following:
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Microsoft® Windows® for x64 | 3.5 | 3.5 | Viya | Viya |
| Linux for x64 | 3.5 | 3.5 | Viya | Viya | ||
Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdatesWinViya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.5&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2020-06-05 07:47:48 |
| Date Created: | 2020-05-05 07:22:05 |