Problem Note 65799: The host service "reportservicesgroup" fails when the Report Images service encounters an out-of-memory condition
The Report Images service handles the generation and sharing of images and thumbnails from SAS® Visual Analytics reports. This service is part of the Host service reportservicesgroup, as shown in the following display:
The Report Images service can encounter an out-of-memory condition during routine database maintenance. Because the Report Images service is one of several services that make up the reportservicesgroup host service, all of the services that are part of that host service can fail, and require a restart.
For more information about restarting, see Start and Stop a Specific Server or Service in the SAS® Viya® 3.5 Administration /General Servers and Services documentation.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
SAS System | SAS Visual Analytics | Cloud Foundry | 8.5 | | Viya | |
Linux for x64 | 8.5 | | Viya | |
Microsoft® Windows® for x64 | 8.5 | | Viya | |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2020-04-08 08:46:37 |
Date Created: | 2020-04-02 16:34:02 |