Problem Note 65533: SAS® Visual Analytics diagnostic tools no longer function with January 2020 updates
In SAS Visual Analytics, you can use certain shortcuts to gather diagnostic information such as performance statistics (CTRL+ALT+P) and to view the report XML (CTRL+ALT+B). Typically, you use these tools only as directed by SAS Technical Support.
If you apply the January 2020 updates to your SAS Visual Analytics 8.3.1 environment, the SAS Visual Analytics diagnostic tools no longer function. Instead, you might encounter the following behavior:
- In edit mode, the diagnostic window does not appear, and a white block appears in the application banner.
- In view mode, the diagnostic window does not appear, and an error pops up:
Cannot read property 'getTopPixel' of undefined
TypeError: Cannot read property 'getTopPixel' of undefined
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
SAS System | SAS Visual Analytics | Cloud Foundry | 8.3 | 8.4 | Viya | Viya |
Linux for x64 | 8.3 | 8.4 | Viya | Viya |
Microsoft® Windows® for x64 | 8.3 | 8.4 | Viya | Viya |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2020-02-24 08:50:30 |
Date Created: | 2020-02-10 12:47:42 |