If you attempt to open a SAS Visual Analytics report from a URL link on an Apple iPad, you should automatically be prompted to open the report using the SAS Visual Analytics App for iOS. However, if the URL was created by using the Copy Link feature in SAS Visual Analytics, then you might not be prompted to open the report in the app. This problem has been reported when using an iPad Pro with iOS 13.1.2 and newer releases.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.

Operating System and Release Information

Viya on Windows: An update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Windows Deployment Guide at

Viya on Linux: An update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Linux Deployment Guide at

Viya on Windows: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Windows Deployment Guide at

Viya on Linux: An update for this issue is available for SAS Viya 3.5. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.5 for Linux Deployment Guide at

A fix for this issue for SAS Visual Analytics 7.5 is available at: