Problem Note 65062: Grid-launched workspace server connections fail in SAS® Workload Orchestrator after users change their passwords
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After users change their system passwords, grid-launched connections for workspace servers fail in SAS Workload Orchestrator.
For example, the following error message might be seen in SAS® Enterprise Guide®:
Unable to connect to the current workspace server. Select a different workspace server
To work around this issue, you must restart the object spawner or the SAS Workload Orchestrator sgmg daemon.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Workload Orchestrator | HP-UX IPF | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 |
| 64-bit Enabled Solaris | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| 64-bit Enabled AIX | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Ultimate x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Ultimate 32 bit | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Professional x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Professional 32 bit | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Home Premium x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Home Premium 32 bit | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Enterprise x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Windows 7 Enterprise 32 bit | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2019 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2016 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 Std | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 R2 Std | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2012 Datacenter | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2008 for x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2008 R2 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows Server 2008 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 10 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Pro x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Enterprise x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Pro x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Pro 32-bit | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Enterprise x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft Windows 8 Enterprise 32-bit | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Microsoft® Windows® for x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Linux for x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
| Solaris for x64 | 9.46 | 9.47 | 9.4 TS1M6 | 9.4 TS1M7 | ||
A fix for this issue for SAS Threaded Kernel Core Routines 9.4_M6 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E3Q.html#65062A fix for this issue for SAS Workload Orchestrator and SAS Grid Manager for Platform 9.46 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E3Y.html#65062| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2021-11-16 11:28:36 |
| Date Created: | 2019-11-05 15:12:47 |