Problem Note 64737: An HTTP 500 error occurs in SAS® Customer Intelligence Studio when you try to create a PDF document for input data or to create summary documents
In SAS Customer Intelligence Studio, you receive an HTTP 500 error when you try to create a PDF document for SAS® Marketing Optimization input data or you try to create summary documents for a scenario. When the error occurs, the PDF document cannot be displayed.
This problem occurs when you disable the attachments service on the server side by adding the server property -Dsas.ci.disableAttachments, as detailed in SAS Note 63030, "SAS® Customer Intelligence Studio contains a security vulnerability with attachments."
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows 8 Enterprise 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows 8 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows 8 Pro 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows 8 Pro x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows 8.1 Enterprise 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows 8.1 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows 8.1 Pro 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows 8.1 Pro x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows 10 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows Server 2008 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows Server 2008 R2 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows Server 2008 for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows Server 2012 Datacenter | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows Server 2012 R2 Datacenter | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows Server 2012 R2 Std | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Microsoft Windows Server 2012 Std | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Windows 7 Enterprise 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Windows 7 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Windows 7 Home Premium 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Windows 7 Home Premium x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Windows 7 Professional 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Windows 7 Professional x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Windows 7 Ultimate 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Windows 7 Ultimate x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
64-bit Enabled AIX | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
64-bit Enabled Solaris | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
HP-UX IPF | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Linux for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
Solaris for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
*
For software releases that are not yet generally available, the Fixed
Release is the software release in which the problem is planned to be
fixed.
Type: | Problem Note |
Priority: | high |
Date Modified: | 2019-12-17 16:43:02 |
Date Created: | 2019-09-05 12:07:55 |