Problem Note 64646: "The request failed to complete due to internal server error" appears when you edit a worksheet template in SAS® Risk and Finance Workbench
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When trying to associate a worksheet template to a project or editing a worksheet template in SAS Risk and Finance Workbench, you might encounter the following pop-up message:
This issue occurs because the worksheet template contains a hierarchy that has no members.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Risk and Finance Workbench | Microsoft® Windows® for x64 | 3.1 | 9.4 TS1M5 | ||
| Linux for x64 | 3.1 | 9.4 TS1M5 | ||||
A fix for this issue for SAS Risk and Finance Workbench 3.2 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/D4L.html#64646A fix for this issue for SAS Risk and Finance Workbench 3.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/C5N.html#64646
When trying to associate the worksheet template to a project or editing the worksheet template, you receive the following pop-up message because associated hierarchy has no members: "The request failed to complete due to internal server error. Remediation: Check the request to ensure it is valid..."
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2019-09-18 09:37:02 |
| Date Created: | 2019-08-20 06:59:16 |