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A SAS® Customer Intelligence campaign that contains a Cell node fails, generating an error similar to the following:
This problem occurs when the check box Make cell data available to SAS® Customer Intelligence 360 is selected for Cell node and that node is not in that main diagram flow. When this problem occurs, no data is uploaded to SAS® Customer Intelligence 360.
When this problem occurs, the SASCustIntelCore6.5.log file also contains an error similar to the following:
To work around this error, include the Cell node (if possible) in the main diagram flow or split the diagram so that the node that is performing the upload is in a linked diagram that does not contain a communication.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Product Family | Product | System | Product Release | SAS Release | ||
Reported | Fixed* | Reported | Fixed* | |||
SAS System | SAS Customer Intelligence Core Mid-Tier | Microsoft® Windows® for x64 | 6.5 | 6.6 | 9.4 TS1M6 | |
64-bit Enabled AIX | 6.5 | 6.6 | 9.4 TS1M6 | |||
64-bit Enabled Solaris | 6.5 | 6.6 | 9.4 TS1M6 | |||
HP-UX IPF | 6.5 | 6.6 | 9.4 TS1M6 | |||
Linux for x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
Solaris for x64 | 6.5 | 6.6 | 9.4 TS1M6 |