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Problem Note 64431: Exporting data to Excel fails with "Object doesn't support property or method ..." error when using Internet Explorer 11

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In SAS® Social Network Analysis Server, you can use the Export to a spreadsheet button to export displayed data to Excel from the Alerts page and from the Details page. However, exporting might fail, the Excel file is not generated, and an error is displayed:

Object doesn't support property or method 'findIndex'

The problem occurs only when using the Internet Explorer 11 browser.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Social Network Analysis ServerMicrosoft® Windows® for x646.2_M4
64-bit Enabled AIX6.2_M4
64-bit Enabled Solaris6.2_M4
HP-UX IPF6.2_M4
Linux for x646.2_M4
Solaris for x646.2_M4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.