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Problem Note 64372: Dynamic resources are not updating in SAS® Workload Orchestrator on non-English Microsoft Windows operating systems

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In SAS Workload Orchestrator, dynamic resources are not updating.

This issue is encountered when SAS Workload Orchestrator is running on a non-English Windows operating system.

You might see the following English-language messages in the SAS Workload Orchestrator log. Each message is also followed by the same error text in the language that is used on the operating system:

2019-05-14T09:27:38,626 ERROR [00000006] App.Grid.SGMG.Log.Status.Sigar
(TKWINutil.c:46) - Unable to setup processor time query.
. . . more data . . . 
2019-05-14T09:27:38,626 ERROR [00000006] App.Grid.SGMG.Log.Status.Sigar
(TKWINutil.c:46) - Unable to collect performance data.
. . . more data . . . 
2019-05-14T09:27:39,642 ERROR [00000011] App.Grid.SGMG.Log.Status.Sigar
(TKWINutil.c:46) - Unable to determine system processor run queue.
. . . more data . . .  

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Grid ManagerMicrosoft® Windows® for x649.4_M69.4_M69.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 Datacenter9.4_M69.4_M69.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 R2 Datacenter9.4_M69.4_M69.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 R2 Std9.4_M69.4_M69.4 TS1M69.4 TS1M6
Microsoft Windows Server 2012 Std9.4_M69.4_M69.4 TS1M69.4 TS1M6
Microsoft Windows Server 20169.4_M69.4_M69.4 TS1M69.4 TS1M6
Microsoft Windows Server 20199.4_M69.4_M69.4 TS1M69.4 TS1M6
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.