SUPPORT / SAMPLES & SAS NOTES
 

Support

Problem Note 64000: SAS® Visual Analytics geo maps based on custom polygon providers display "Unable to retrieve region geometries" and "Data type mismatch detected"

DetailsHotfixAboutRate It

Geo maps based on custom polygon providers do not render in SAS Visual Analytics when geography names include special characters such as single quotation marks. For example, SAS Visual Analytics cannot correctly process a custom region named L'AQUILA. You see an error that is similar to this display:

When this problem occurs, the sas-maps and sas-report-data logs contain parsing errors that are similar to this example from the sas-maps log:

2019-04-11 12:45:03.462  WARN 31911 --- [o-auto-1-exec-9] com.sas.maps.MapsService : sasdemo(7f63d1c)
[0d284bbdfeab4423] Error processing map regions request - Error Code: 15306 -
Error parsing report - query:977af032-441e-b09a-814173fe342d_b666-87f1-4067-b6a0-a3fdc7f4a

As a workaround, create the geographic data item based on the data item name but associate the geographic data item with the Region ID in the custom polygon provider.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Visual AnalyticsLinux for x648.28.4ViyaViya
SAS SystemSAS Report ViewerLinux for x648.28.4ViyaViya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.