Problem Note 64621: You receive an "Error in Server Side Processing" message when you try to save a Customer Due Diligence (CDD) scenario flow
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When you attempt to save a CDD scenario flow in SAS® Anti-Money Laundering, you might receive the following errors in the interface:
Error in Server-side Processing
The service request could not be completed.
The service request could not be completed.
An error occurred saving the flow.
The flow "flow-name" cannot be saved. Please contact an administrator if the problem continues. . . .
The flow "flow-name" cannot be saved. Please contact an administrator if the problem continues. . . .
In the Scenario Administrator log in SAS® Visual Investigator, you also might see an ArrayIndexOutOfBoundsException.
These errors occur because code is incorrectly reordering objects within the flow structure.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Investigator | Linux for x64 | 10.5.1 | 10.6 | Viya | Viya |
An update for this issue is available for SAS Visual Investigator 10.5.1. For instructions on how to access and apply these software updates, see the documentation links at the top of
http://ftp.sas.com/techsup/download/hotfix/HF2/Viya_VI_10_5_1_home.html#64621| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2021-05-03 16:08:32 |
| Date Created: | 2019-08-14 13:51:25 |