SUPPORT / SAMPLES & SAS NOTES
Problem Note 64621: You receive an "Error in Server Side Processing" message when you try to save a Customer Due Diligence (CDD) scenario flow
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When you attempt to save a CDD scenario flow in SAS® Anti-Money Laundering, you might receive the following errors in the interface:
Error in Server-side Processing
The service request could not be completed.
The service request could not be completed.
An error occurred saving the flow.
The flow "flow-name" cannot be saved. Please contact an administrator if the problem continues. . . .
The flow "flow-name" cannot be saved. Please contact an administrator if the problem continues. . . .
In the Scenario Administrator log in SAS® Visual Investigator, you also might see an ArrayIndexOutOfBoundsException.
These errors occur because code is incorrectly reordering objects within the flow structure.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Investigator | Linux for x64 | 10.5.1 | 10.6 | Viya | Viya |