While onboarding tenants to an environment containing SAS® Visual Investigator, a tenant is onboarded correctly with no errors appearing in the Ansible deployment output. However, the SAS Visual Investigator applications on the tenants are not usable. An error appears in the interface stating that the tenant is not onboarded.

If this issue occurs, the following error might also appear in the svi-datahub log file:

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Visual Investigator	Linux for x64	10.5.1	10.5.1	Viya	Viya

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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An update for this issue is available for SAS Visual Investigator 10.5.1. For instructions on how to access and apply these software updates, see the documentation links at the top of

http://ftp.sas.com/techsup/download/hotfix/HF2/Viya_VI_10_5_1_home.html#64598

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When you onboard tenants into an environment that contains SAS® Visual Investigator, the tenants are onboarded correctly with no errors appearing in the Ansible deployment output. However, SAS Visual Investigator applications on the tenants are not usable.

Type:	Problem Note
Priority:	high

Date Modified:	2021-01-29 10:52:20
Date Created:	2019-08-12 10:15:18