Problem Note 64598: SAS® Visual Investigator 10.5.1 stops responding after the tenant onboarding process
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While onboarding tenants to an environment containing SAS® Visual Investigator, a tenant is onboarded correctly with no errors appearing in the Ansible deployment output. However, the SAS Visual Investigator applications on the tenants are not usable. An error appears in the interface stating that the tenant is not onboarded.
If this issue occurs, the following error might also appear in the svi-datahub log file:
ERROR: relation "fdhmetadata.dh_stored_object" does not exist.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Investigator | Linux for x64 | 10.5.1 | 10.5.1 | Viya | Viya |
An update for this issue is available for SAS Visual Investigator 10.5.1. For instructions on how to access and apply these software updates, see the documentation links at the top of
http://ftp.sas.com/techsup/download/hotfix/HF2/Viya_VI_10_5_1_home.html#64598
When you onboard tenants into an environment that contains SAS® Visual Investigator, the tenants are onboarded correctly with no errors appearing in the Ansible deployment output. However, SAS Visual Investigator applications on the tenants are not usable.
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2021-01-29 10:52:20 |
| Date Created: | 2019-08-12 10:15:18 |