Problem Note 64457: An upgrade of SAS® Viya® 3.4 software for Windows fails when applying the license for SAS® Foundation
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When you upgrade SAS Viya 3.4 for Windows to the May 2019 release, an error like the example shown here might occur when applying the license to SAS Foundation and the upgrade terminates.
Invoking the PowerShell script: 'C:\Program Files\SAS\SPRE\SASFoundation\utilities\bin\ApplyLicense.ps1
C:\sas\upgrade\powershell-deployment\SASViyaV0300_ABC123_1234567_Win_x64_Srv.jwt'
Set-License : ERROR: Apply SAS license file failed with an exit code of 12. See log file:
C:\ProgramData\SAS\SPRE\var\log\install\ApplyLicense\ApplyLicense_2019-07-05-19.40.02.log.
Problem
The error when applying the license to SAS Foundation happens because the following two files are removed during the upgrade:
C:\Program Files\SAS\SPRE\SASFoundation\sasexe\sasxkern.dll
C:\Program Files\SAS\SPRE\SASFoundation\dbcs\sasexe\sasxkern.dll
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Microsoft Windows Server 2012 R2 Datacenter | 3.4 | 3.4 | ||
| Microsoft Windows Server 2012 R2 Std | 3.4 | 3.4 | ||||
| Microsoft Windows Server 2016 | 3.4 | 3.4 | ||||
An update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesWinViya on Windows: An update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesWin| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2019-08-13 09:36:24 |
| Date Created: | 2019-07-11 10:13:04 |