Problem Note 64408: An import action in SAS® Data Explorer on SAS® Viya® 3.4 fails with error messages regarding the charMultiplier and a bad list element
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An import action in SAS Data Explorer, including the embedded data explorer in SAS® Environment Manager, SAS® Visual Analytics, Model Studio, SAS® Data Studio, and other SAS Viya applications, might fail. The error message that appears is similar to the following:
ERROR: charMultiplier = 2 , 0 ;
ERROR: ^
ERROR: Bad list element
ERROR: The code stream was not executed due to errors.
ERROR: The action stopped due to errors.
In addition, column information is not displayed on the import panel. Instead, the error message "Failed to get column information. Please ensure options are correct" is displayed. When you click View details, you see a pop-up error message that is similar to the following:
Failed to get column information. Please ensure options are correct.
java.lang.RuntimeException: line 3.14 no viable alternative at input '"caslib"'
property: get_column_info_via_lua_failed
path: /SASDataExplorer/ui/datasources/tables/columnInfo
traceID: ID-number
In the error message, caslib is the name of the SAS® Cloud Analytic Services library reference that contains the source caslib.
This issue should occur only when the Locale for offline processes setting option is set to a locale other than US English. If Locale of the Java Runtime Environment is selected for this locale setting, then the behavior depends on whether the Java Runtime Environment is set for US English. Selecting the English (United States) option for the Locale for offline processes setting should circumvent the issue.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Viya | Microsoft Windows Server 2012 R2 Datacenter | 3.4 | 3.5 | Viya | |
| Linux for x64 | 3.4 | 3.5 | Viya | |||
| Microsoft Windows Server 2016 | 3.4 | 3.5 | ||||
| Microsoft Windows Server 2012 R2 Std | 3.4 | 3.5 | Viya | |||
Viya on Linux: An update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesAn update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesWin| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-07-18 14:38:57 |
| Date Created: | 2019-06-28 11:19:40 |