Problem Note 64372: Dynamic resources are not updating in SAS® Workload Orchestrator on non-English Microsoft Windows operating systems
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In SAS Workload Orchestrator, dynamic resources are not updating.
This issue is encountered when SAS Workload Orchestrator is running on a non-English Windows operating system.
You might see the following English-language messages in the SAS Workload Orchestrator log. Each message is also followed by the same error text in the language that is used on the operating system:
2019-05-14T09:27:38,626 ERROR [00000006] App.Grid.SGMG.Log.Status.Sigar
(TKWINutil.c:46) - Unable to setup processor time query.
. . . more data . . .
2019-05-14T09:27:38,626 ERROR [00000006] App.Grid.SGMG.Log.Status.Sigar
(TKWINutil.c:46) - Unable to collect performance data.
. . . more data . . .
2019-05-14T09:27:39,642 ERROR [00000011] App.Grid.SGMG.Log.Status.Sigar
(TKWINutil.c:46) - Unable to determine system processor run queue.
. . . more data . . .
(TKWINutil.c:46) - Unable to setup processor time query.
. . . more data . . .
2019-05-14T09:27:38,626 ERROR [00000006] App.Grid.SGMG.Log.Status.Sigar
(TKWINutil.c:46) - Unable to collect performance data.
. . . more data . . .
2019-05-14T09:27:39,642 ERROR [00000011] App.Grid.SGMG.Log.Status.Sigar
(TKWINutil.c:46) - Unable to determine system processor run queue.
. . . more data . . .
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Grid Manager | Microsoft® Windows® for x64 | 9.4_M6 | 9.4_M6 | 9.4 TS1M6 | 9.4 TS1M6 |
| Microsoft Windows Server 2012 Datacenter | 9.4_M6 | 9.4_M6 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4_M6 | 9.4_M6 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4_M6 | 9.4_M6 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 9.4_M6 | 9.4_M6 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2016 | 9.4_M6 | 9.4_M6 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2019 | 9.4_M6 | 9.4_M6 | 9.4 TS1M6 | 9.4 TS1M6 | ||
A fix for this issue for SAS Threaded Kernel Core Routines 9.4_M6 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/E3Q.html#64372| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2019-06-25 13:37:36 |
| Date Created: | 2019-06-24 08:12:51 |