Problem Note 64229: You do not see all of the expected buttons when you modify a fully validated incident in SAS® Enterprise GRC
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When you modify a fully validated incident in SAS Enterprise GRC, you might see only a subset of the expected buttons on the Incident screen. The problem might occur under the following conditions:
- The Incident Event workflow is set to OFF.
- The configuration property monitor.validation.editorsCanEdit is set to notInProcess.
- The user has not previously been part of the life cycle of this incident, such as creating, investigating, or validating the incident.
The problem occurs after you modify the fully validated incident and click Apply. After clicking Apply, you see only two buttons: Reassign... and Cancel.
Instead, if you click Effects in the left pane to view the lists of effects for the incident, you see all of the expected buttons.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise GRC | Microsoft Windows 8.1 Pro 32-bit | 6.1 | 9.4 TS1M2 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 Datacenter | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Std | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Enterprise x64 | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Home Premium 32 bit | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Home Premium x64 | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Professional 32 bit | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Professional x64 | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Ultimate 32 bit | 6.1 | 9.4 TS1M2 | ||||
| Windows 7 Ultimate x64 | 6.1 | 9.4 TS1M2 | ||||
| 64-bit Enabled AIX | 6.1 | 9.4 TS1M2 | ||||
| 64-bit Enabled Solaris | 6.1 | 9.4 TS1M2 | ||||
| HP-UX IPF | 6.1 | 9.4 TS1M2 | ||||
| Linux for x64 | 6.1 | 9.4 TS1M2 | ||||
| Solaris for x64 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Pro x64 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 10 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 R2 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Pro x64 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Pro 32-bit | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 6.1 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Enterprise 32-bit | 6.1 | 9.4 TS1M2 | ||||
| Microsoft® Windows® for x64 | 6.1 | 9.4 TS1M2 | ||||
A fix for this issue for SAS Enterprise GRC 6.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/T04.html#64229A fix for this issue for SAS Enterprise GRC 6.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/T04.html#64229
The problem occurs when you click Apply after modifying the incident, if you have a specific set of configuration settings.
| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2020-01-10 14:53:43 |
| Date Created: | 2019-05-22 09:15:58 |