If you use SAS Customer Intelligence Web Services to update a dynamic custom detail in a communication, you might encounter duplication of values in a custom detail. After the updateCommunicationNodes Customer Intelligence web service request completes successfully and you open the Communication node in SAS^® Customer Intelligence Studio, the custom detail drop-down list might contain the duplicate values.

This problem might occur when you perform steps similar to the following:

1. You define a custom (text) detail in a communication definition as a dynamic custom detail. This dynamic custom detail is populated by an external table, and the table is populated with these values:
         Day
         Week
         Month
         Year
2. You create a campaign with a Communication node that is based on the communication definition as described in step 1.
3. You run an updateCommunicationNodes SAS Customer Intelligence Web Services request and set the custom detail in the communication to a value of Week.
4. Subsequently, when you open the Communication node in SAS Customer Intelligence Studio, you might see that the drop-down list for the custom detail contains two instances of the value Week, as shown below:
         Week
         Day
         Week
         Month
        Year

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.5 is available at:

A fix for this issue for SAS Marketing Automation 6.4 is available at: