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Problem Note 63565: Creating a SAS® Visual Text Analytics project fails with errors "Error occurred copying data to project ..."

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When you create a new project in SAS Visual Text Analytics, the following error might be displayed:

ERROR 3339 --- [   SASExecutor2]  c.s.t.g.service.helpers.CasHelperImpl    : service [b23fc9a4891bc887] Error
occurred copying data to project caslib
Exception in thread "SASExecutor2" ServerErrorException: Error occurred copying
data to project caslib  Http Status: 500 cause: com.sas.cas.CASException: The
server has requested that a Kerberos ticket be provided

The exception occurs when the user ID is a member of the CASHostAccountRequired Group while running SAS Visual Text Analytics in a Kerberos-enabled environment.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Visual Text AnalyticsLinux for x648.38.4ViyaViya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.