Problem Note 63528: The web application does not display anything other than errors or blank web pages in SAS® Anti-Money Laundering when Hot Fix A5T007 is not installed
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You see blank web pages and errors in your web application when you use SAS® Anti-Money Laundering 7.1 and SAS® 9.4M6 without having Hot Fix A5T007 installed.
Under those conditions, here are two examples of errors that you might see in the user interface:
Error: Rest error for rest/preferences: 500
Error: Rest error for rest/lov: 500
Additionally, you might see errors similar to the following in your SASServer8 log:
java.lang.NoClassDefFoundError:
com/gemstone/bp/edu/emory/mathcs/backport/java/util/Arrays
Errors similar to the following can appear in your SASComplianceSolutionsMid7.1 log:
[org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/SASComplianceSolutionsMid].[mvc]] Allocate exception for servlet [mvc]
java.lang.NoClassDefFoundError: com/gemstone/bp/edu/emory/mathcs/backport/java/util/Arrays
at com.sas.aml.service.AdminService.<init>(AdminService.java:31)
java.lang.NoClassDefFoundError: com/gemstone/bp/edu/emory/mathcs/backport/java/util/Arrays
at com.sas.aml.service.AdminService.<init>(AdminService.java:31)
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Anti-Money Laundering | Microsoft® Windows® for x64 | 7.1 | 7.1 | 9.4 TS1M6 | 9.4 TS1M6 |
| 64-bit Enabled AIX | 7.1 | 7.1 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 7.1 | 7.1 | 9.4 TS1M6 | 9.4 TS1M6 | ||
| Linux for x64 | 7.1 | 7.1 | 9.4 TS1M6 | 9.4 TS1M6 | ||
A fix for this issue for SAS Compliance Solutions 7.1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/A5T.html#63528
Attempting to run SAS® Compliance Solutions 7.1 on the SAS® 9.4M6 platform will fail unless you have installed Hot Fix A5T007.
| Type: | Problem Note |
| Priority: | alert |
| Date Modified: | 2019-02-15 11:51:02 |
| Date Created: | 2019-01-22 15:40:06 |