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Problem Note 63523: SAS® Environment Manager scheduled jobs begin to fail after the Kerberos ticket expires

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In environments that use Kerberos authentication, jobs that run continually using the SAS® Environment Manager Scheduling component might begin to fail after Kerberos credentials expire. In this scenario, you encounter errors in the logs for the CAS Management microservice that are similar to the following:

c.s.c.e.CasMgmtResourceException: service [e1d55d30398bf8de] Unexpected exception during convert KerberosTicket to GSSCredential, Java version: 1.8.0_191, runtime version: 1.8.0_191-b12, vendor: Oracle Corporation, os: 3.10.0-327.10.1.el7.x86_64
...
Caused by: java.security.PrivilegedActionException: null
...
Caused by: org.ietf.jgss.GSSException: No valid credentials provided (Mechanism
level: Failed to find any Kerberos tgt)

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Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS ViyaMicrosoft® Windows® for x643.4
Linux for x643.4
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.