Problem Note 63400: Blocked Teradata sessions occur when you use SAS® Contact Rule DS2 Activity processing in SAS® Real-Time Decision Manager
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When you use the SAS Contact Rule DS2 Activity (_SAS_ CONTACT_RULE_DS2_ACTIVITY) to process contact rules in SAS Real-Time Decision Manager, you might notice blocked sessions in a Teradata common data model.
When you use the SQLSTMT package to read the CI_PACKAGE_X_TREATMENT table from a Contact Rule DS2 Activity session, subsequent sessions that attempt to insert data into the CI_PACKAGE_X_TREATMENT table are blocked. As a result, time-out requests occur.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Real-Time Decision Manager | Microsoft® Windows® for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 |
| Microsoft Windows 8 Enterprise 32-bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows 10 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 R2 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Datacenter | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Home Premium 32 bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| HP-UX IPF | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Linux for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Solaris for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
A fix for this issue for SAS Marketing Automation 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#63400| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-02-08 10:59:54 |
| Date Created: | 2018-12-17 17:21:56 |