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Problem Note 63380: Forecast Studio Project tasks might fail with the error "No HPF Forecast Server is defined in the active metadata repository..."

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In SAS® Add-in for Microsoft Office, or SAS® Enterprise Guide® in an SSL/TLS enabled environment, Forecast Studio Project tasks might fail.  Examples: "Forecast Studio Create Project" and "Forecast Studio Open Project".  The following error is displayed:

No HPF Forecast Server is defined in the active metadata repository. Please contact your administrator.
 

When you click the Exception tab of the error dialog box, the following exception is displayed:

No certificate was selected.
The request was aborted: Could not create SSL/TLS secure channel.


Exception Details:
----------------------------------------
Exception type:  System.Net.WebException
Message:         No certificate was selected.
Source:          EC.SASWebExtensions
Target Site:     SetupCertificates

Stack Trace:
   at SAS.EC.SASWebExtensions.X509CertificateHelper.SetupCertificates(Object service, Action workMethod)
   at SAS.EC.Directory.WebServices.SASServiceRegistry.GetServices()
   at SAS.EC.Directory.WebServices.SASServiceRegistry.GetURI(String service)

...

Inner Exception Details:
----------------------------------------
Exception type:  System.Net.WebException
Message:         The request was aborted: Could not create SSL/TLS secure channel.
Source:          System.Web.Services
Target Site:     GetWebResponse

Stack Trace:
   at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)

...

This error occurs because the SAS middle-tier looks for client SSL certificate(s) and rejects TLS 1.2 client connections.  For details, see SAS Note 61498: "SAS® Enterprise Guide® and SAS® Add-In for Microsoft Office continuously prompt for a Transport Layer Security (TLS) certificate". 

To resolve the issue, apply the applicable SAS Add-In for Microsoft Office or SAS Enterprise Guide hot fix from the Hot Fix tab of SAS note 61498.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Forecast StudioMicrosoft® Windows® for x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Enterprise 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Enterprise x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Pro 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Pro x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Enterprise 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Enterprise x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Pro 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Pro x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 1014.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 200814.39.4 TS1M5
Microsoft Windows Server 2008 R214.39.4 TS1M5
Microsoft Windows Server 2008 for x6414.39.4 TS1M5
Microsoft Windows Server 2012 Datacenter14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 R2 Datacenter14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 R2 Std14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 Std14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 201614.315.19.4 TS1M59.4 TS1M6
Windows 7 Enterprise 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Enterprise x6414.315.19.4 TS1M59.4 TS1M6
Windows 7 Home Premium 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Home Premium x6414.315.19.4 TS1M59.4 TS1M6
Windows 7 Professional 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Professional x6414.315.19.4 TS1M59.4 TS1M6
Windows 7 Ultimate 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Ultimate x6414.315.19.4 TS1M59.4 TS1M6
SAS SystemSAS Forecast ServerMicrosoft® Windows® for x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Enterprise 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Enterprise x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Pro 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Pro x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Enterprise 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Enterprise x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Pro 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Pro x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 1014.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 200814.39.4 TS1M5
Microsoft Windows Server 2008 R214.39.4 TS1M5
Microsoft Windows Server 2008 for x6414.39.4 TS1M5
Microsoft Windows Server 2012 Datacenter14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 R2 Datacenter14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 R2 Std14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 Std14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 201614.315.19.4 TS1M59.4 TS1M6
Windows 7 Enterprise 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Enterprise x6414.315.19.4 TS1M59.4 TS1M6
Windows 7 Home Premium 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Home Premium x6414.315.19.4 TS1M59.4 TS1M6
Windows 7 Professional 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Professional x6414.315.19.4 TS1M59.4 TS1M6
Windows 7 Ultimate 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Ultimate x6414.315.19.4 TS1M59.4 TS1M6
64-bit Enabled AIX14.315.19.4 TS1M59.4 TS1M6
64-bit Enabled Solaris14.315.19.4 TS1M59.4 TS1M6
HP-UX IPF14.315.19.4 TS1M59.4 TS1M6
Linux for x6414.315.19.4 TS1M59.4 TS1M6
Solaris for x6414.315.19.4 TS1M59.4 TS1M6
SAS SystemSAS Time Series StudioMicrosoft® Windows® for x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Enterprise 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Enterprise x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Pro 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Pro x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Enterprise 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Enterprise x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Pro 32-bit14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Pro x6414.315.19.4 TS1M59.4 TS1M6
Microsoft Windows 1014.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 200814.39.4 TS1M5
Microsoft Windows Server 2008 R214.39.4 TS1M5
Microsoft Windows Server 2008 for x6414.39.4 TS1M5
Microsoft Windows Server 2012 Datacenter14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 R2 Datacenter14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 R2 Std14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 Std14.315.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 201614.315.19.4 TS1M59.4 TS1M6
Windows 7 Enterprise 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Enterprise x6414.315.19.4 TS1M59.4 TS1M6
Windows 7 Home Premium 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Home Premium x6414.315.19.4 TS1M59.4 TS1M6
Windows 7 Professional 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Professional x6414.315.19.4 TS1M59.4 TS1M6
Windows 7 Ultimate 32 bit14.315.19.4 TS1M59.4 TS1M6
Windows 7 Ultimate x6414.315.19.4 TS1M59.4 TS1M6
SAS SystemSAS Enterprise GuideMicrosoft® Windows® for x647.18.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Enterprise 32-bit7.18.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Enterprise x647.18.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Pro 32-bit7.18.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Pro x647.18.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Enterprise 32-bit7.18.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Enterprise x647.18.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Pro 32-bit7.18.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Pro x647.18.19.4 TS1M59.4 TS1M6
Microsoft Windows 107.18.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 20087.19.4 TS1M5
Microsoft Windows Server 2008 R27.19.4 TS1M5
Microsoft Windows Server 2008 for x647.19.4 TS1M5
Microsoft Windows Server 2012 Datacenter7.18.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 R2 Datacenter7.18.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 R2 Std7.18.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 Std7.18.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 20167.18.19.4 TS1M59.4 TS1M6
Windows 7 Enterprise 32 bit7.18.19.4 TS1M59.4 TS1M6
Windows 7 Enterprise x647.18.19.4 TS1M59.4 TS1M6
Windows 7 Home Premium 32 bit7.18.19.4 TS1M59.4 TS1M6
Windows 7 Home Premium x647.18.19.4 TS1M59.4 TS1M6
Windows 7 Professional 32 bit7.18.19.4 TS1M59.4 TS1M6
Windows 7 Professional x647.18.19.4 TS1M59.4 TS1M6
Windows 7 Ultimate 32 bit7.18.19.4 TS1M59.4 TS1M6
Windows 7 Ultimate x647.18.19.4 TS1M59.4 TS1M6
SAS SystemSAS Add-in for Microsoft OfficeMicrosoft® Windows® for x647.158.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Enterprise 32-bit7.158.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Enterprise x647.158.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Pro 32-bit7.158.19.4 TS1M59.4 TS1M6
Microsoft Windows 8 Pro x647.158.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Enterprise 32-bit7.158.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Enterprise x647.158.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Pro 32-bit7.158.19.4 TS1M59.4 TS1M6
Microsoft Windows 8.1 Pro x647.158.19.4 TS1M59.4 TS1M6
Microsoft Windows 107.158.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 20087.159.4 TS1M5
Microsoft Windows Server 2008 R27.159.4 TS1M5
Microsoft Windows Server 2008 for x647.159.4 TS1M5
Microsoft Windows Server 2012 Datacenter7.158.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 R2 Datacenter7.158.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 R2 Std7.158.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 2012 Std7.158.19.4 TS1M59.4 TS1M6
Microsoft Windows Server 20167.158.19.4 TS1M59.4 TS1M6
Windows 7 Enterprise 32 bit7.158.19.4 TS1M59.4 TS1M6
Windows 7 Enterprise x647.158.19.4 TS1M59.4 TS1M6
Windows 7 Home Premium 32 bit7.158.19.4 TS1M59.4 TS1M6
Windows 7 Home Premium x647.158.19.4 TS1M59.4 TS1M6
Windows 7 Professional 32 bit7.158.19.4 TS1M59.4 TS1M6
Windows 7 Professional x647.158.19.4 TS1M59.4 TS1M6
Windows 7 Ultimate 32 bit7.158.19.4 TS1M59.4 TS1M6
Windows 7 Ultimate x647.158.19.4 TS1M59.4 TS1M6
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.