Problem Note 63362: You cannot open campaigns that have assigned treatments after you apply Hot Fix Z77014 or Hot Fix U53019
 |  |  |  |  |
After you apply Hot Fix Z77014 (for SAS® Customer Intelligence 6.5) or Hot Fix U53019 (for SAS® Customer Intelligence 6.4), you cannot open campaigns that have assigned treatments in SAS® Customer Intelligence Studio. When this problem occurs, the following error message is written to the SASCustIntelCore log file:
2018-12-05 12:38:09,590 ERROR [CIAsyncExec-4] [8e33294be908397f:33bd0a92:1677f45a7bb:-6587] [sasdemo] analytics.crm.cm.ejb.CampaignManagerBean - Error loading campaign.
java.lang.IllegalArgumentException: The value of a fixed prompt cannot be changed: TEXT1
at com.sas.prompts.PromptValues.setPromptValue(PromptValues.java:512)
at com.sas.prompts.PromptValues.setPromptValue(PromptValues.java:488)
at com.sas.analytics.crm.persistence.metadata.MAFlowIO.convertTreatmentPromptsFromXML(MAFlowIO.java:2111)
at com.sas.analytics.crm.persistence.metadata.MAFlowIO.convertAudienceTreatmentPromptsFromXML(MAFlowIO.java:2069)
at com.sas.analytics.crm.persistence.metadata.MAFlowIO.loadObject(MAFlowIO.java:1018)
at com.sas.analytics.crm.persistence.metadata.MAFlowIO.loadObject(MAFlowIO.java:116)
at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.loadObjectByMI(MAPersistenceManager.java:1115)
at com.sas.analytics.crm.persistencemanagers.CampaignPersistenceManager.loadObjectByMI(CampaignPersistenceManager.java:155)
at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.loadObjectByID(MAPersistenceManager.java:224)
at com.sas.analytics.crm.cm.Campaign.<init>(Campaign.java:759)
at com.sas.analytics.crm.flow.ejb.FlowBean.initCampaign(FlowBean.java:411)
at com.sas.analytics.crm.cm.ejb.CampaignManagerBean.loadCampaign(CampaignManagerBean.java:253)
at com.sas.analytics.crm.cm.ejb.CampaignManagerBean.loadCampaign(CampaignManagerBean.java:224)
at com.sas.analytics.crm.cm.ejb.CampaignManagerProxyImpl$9.call(CampaignManagerProxyImpl.java:505)
at com.sas.analytics.crm.cm.ejb.CampaignManagerProxyImpl$9.call(CampaignManagerProxyImpl.java:475)
at com.sas.analytics.crm.cm.ejb.util.CallableAdapter.call(CallableAdapter.java:9)
at com.sas.analytics.crm.cm.ejb.util.WrappedRunnable.run(WrappedRunnable.java:78)
at com.sas.ci.services.common.services.asynchronous.SessionCountingRunnableQueue$QueueHandler.run(SessionCountingRunnableQueue.java:88)
at com.sas.analytics.crm.task.ejb.ClearedThreadLocalRunnable.run(ClearedThreadLocalRunnable.java:17)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1152)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:622)
at java.lang.Thread.run(Thread.java:745)
java.lang.IllegalArgumentException: The value of a fixed prompt cannot be changed: TEXT1
at com.sas.prompts.PromptValues.setPromptValue(PromptValues.java:512)
at com.sas.prompts.PromptValues.setPromptValue(PromptValues.java:488)
at com.sas.analytics.crm.persistence.metadata.MAFlowIO.convertTreatmentPromptsFromXML(MAFlowIO.java:2111)
at com.sas.analytics.crm.persistence.metadata.MAFlowIO.convertAudienceTreatmentPromptsFromXML(MAFlowIO.java:2069)
at com.sas.analytics.crm.persistence.metadata.MAFlowIO.loadObject(MAFlowIO.java:1018)
at com.sas.analytics.crm.persistence.metadata.MAFlowIO.loadObject(MAFlowIO.java:116)
at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.loadObjectByMI(MAPersistenceManager.java:1115)
at com.sas.analytics.crm.persistencemanagers.CampaignPersistenceManager.loadObjectByMI(CampaignPersistenceManager.java:155)
at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.loadObjectByID(MAPersistenceManager.java:224)
at com.sas.analytics.crm.cm.Campaign.<init>(Campaign.java:759)
at com.sas.analytics.crm.flow.ejb.FlowBean.initCampaign(FlowBean.java:411)
at com.sas.analytics.crm.cm.ejb.CampaignManagerBean.loadCampaign(CampaignManagerBean.java:253)
at com.sas.analytics.crm.cm.ejb.CampaignManagerBean.loadCampaign(CampaignManagerBean.java:224)
at com.sas.analytics.crm.cm.ejb.CampaignManagerProxyImpl$9.call(CampaignManagerProxyImpl.java:505)
at com.sas.analytics.crm.cm.ejb.CampaignManagerProxyImpl$9.call(CampaignManagerProxyImpl.java:475)
at com.sas.analytics.crm.cm.ejb.util.CallableAdapter.call(CallableAdapter.java:9)
at com.sas.analytics.crm.cm.ejb.util.WrappedRunnable.run(WrappedRunnable.java:78)
at com.sas.ci.services.common.services.asynchronous.SessionCountingRunnableQueue$QueueHandler.run(SessionCountingRunnableQueue.java:88)
at com.sas.analytics.crm.task.ejb.ClearedThreadLocalRunnable.run(ClearedThreadLocalRunnable.java:17)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1152)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:622)
at java.lang.Thread.run(Thread.java:745)
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft Windows 10 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
| Microsoft Windows Server 2008 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 R2 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Datacenter | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Home Premium 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| HP-UX IPF | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Linux for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Solaris for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft® Windows® for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
A fix for this issue for SAS Marketing Automation 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#63362A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#63362| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-12-11 15:28:29 |
| Date Created: | 2018-12-11 12:22:07 |