When you use a check box in the custom details for a communication, the field for the check box does not display a value when you first execute the campaign in SAS Customer Intelligence Studio. This problem happens when you perform steps similar to the following:

1. In a communication definition, add a custom detail that contains a check box. Do not select the check box (that is, leave it empty).

   

2. Create a campaign that uses the communication definition.
3. Add an export definition to the campaign and add the check box as an output field that is to be exported.
4. Execute the campaign.
5. Click Preview Export. When you do this, the Boolean column contains only empty values rather than the value false, as expected.

   

6. Select the check box on the Custom Details page of the communication and re-execute the campaign. Now, the preview export correctly displays a value of true.

   

7. Clear the selection for the check box on the Custom Details page of the communication. Then, execute the campaign. Now the preview export correctly shows a value of false.

   

   The exported file also does not contain any values when the campaign is executed for the first time.

As a workaround, select the check box when you define the custom detail. By doing this, the field maintains a value of true when you execute the campaign for the first time. If you then clear the selection, the proper value (false) is displayed.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.4 is available at: