Problem Note 63169: Custom details are not properly displayed in SAS® Customer Intelligence Studio
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Custom details in treatment, campaign, or communication definitions used in a campaign are not properly displayed in SAS Customer Intelligence Studio. You encounter this issue when using custom details that contain nested selection groups and dependencies. Here are some examples:
Sometimes when you switch pages, which means that you go to the next page inside the campaign and then return to the Custom Details page, the fields are correctly displayed.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 |
| Microsoft Windows 8 Enterprise 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Enterprise x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8 Pro x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 8.1 Pro x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows 10 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 R2 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2008 for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Datacenter | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 R2 Std | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Microsoft Windows Server 2012 Std | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Enterprise 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Enterprise x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Home Premium 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Home Premium x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Professional 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Professional x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Ultimate 32 bit | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Windows 7 Ultimate x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| 64-bit Enabled AIX | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| 64-bit Enabled Solaris | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| HP-UX IPF | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Linux for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
| Solaris for x64 | 6.4 | 6.5 | 9.4 TS1M2 | 9.4 TS1M5 | ||
A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#63169| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-12-07 14:50:24 |
| Date Created: | 2018-11-05 09:54:08 |