Problem Note 63165: You see an "error occurred loading data" message in SAS® Enterprise Case Management when you sort a DataGrid by user name
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With SAS Enterprise Case Management, you might see the following error message when you sort a DataGrid by user name:
An error occurred loading data for a grid on this screen
You might see the error after you delete a user in SAS® Management Console. After the error occurs, the DataGrid contains no data.
To work around this problem, sort the DataGrid by a different column.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Enterprise Case Management | Microsoft® Windows® for x64 | 6.3_M1 | 9.4 TS1M3 | ||
| 64-bit Enabled AIX | 6.3_M1 | 9.4 TS1M3 | ||||
| 64-bit Enabled Solaris | 6.3_M1 | 9.4 TS1M3 | ||||
| Linux for x64 | 6.3_M1 | 9.4 TS1M3 | ||||
A fix for this issue for SAS Enterprise Case Management 6.3_M1 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/B1Y.html#63165| Type: | Problem Note |
| Priority: | medium |
| Date Modified: | 2018-11-16 15:35:11 |
| Date Created: | 2018-11-02 16:02:23 |