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Problem Note 63163: SAS® Enterprise Case Management might become slow or unresponsive

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Requests to the SAS Enterprise Case Management web service might lead to a performance degradation in the web application over a period of time. SAS Enterprise Case Management might eventually become unresponsive.

To work around the problem, restart all web application servers.

Click the Hot Fix tab in this note to access the hot fix for this issue.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case ManagementMicrosoft® Windows® for x646.3_M19.4 TS1M3
64-bit Enabled AIX6.3_M19.4 TS1M3
64-bit Enabled Solaris6.3_M19.4 TS1M3
Linux for x646.3_M19.4 TS1M3
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.