In some cases, dynamic Esri map backgrounds are not displayed in the modern version of SAS Visual Analytics Viewer. The same Esri map background is displayed in SAS Visual Analytics on SAS^® Viya^®.

To work around this issue, republish the Esri map service as a tiled map service. Although a tiled map service can be larger in physical storage than a dynamic map service, tiled map services often render maps faster than the dynamic map service.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
			Reported	Fixed*	Reported	Fixed*
SAS System	SAS Visual Analytics	Microsoft® Windows® for x64	7.4	8.2	9.4 TS1M4	Viya
		Linux for x64	7.4	8.2	9.4 TS1M4	Viya

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

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A fix for this issue for SAS Visual Analytics 7.4 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/B2B.html#63074

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In some cases, dynamic Esri map backgrounds are not displayed in the modern version of SAS Visual Analytics Viewer. The same Esri map background is displayed in SAS Visual Analytics on SAS® Viya®.

Type:	Problem Note
Priority:	high

Date Modified:	2022-06-15 12:15:11
Date Created:	2018-10-15 18:42:53