SUPPORT / SAMPLES & SAS NOTES
Problem Note 63054: The error "Could not find process" occurs in SAS® Real-Time Decision Manager when a scheduled Self Learner process runs incorrectly
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In SAS Real-Time Decision Manager, a scheduled Self Learner process does not run correctly in UNIX operating environments. When this problem happens, an error similar to the following is displayed in the SAS® Customer Intelligence Core log:
2018-10-02 04:00:08,619 ERROR [CIAsyncExec-6] [] []
om.sas.analytics.crm.ma.launcher.log.Log -
com.sas.analytics.crm.ma.launcher.MALauncher:launch()
com.sas.analytics.crm.ma.launcher.client.LaunchException: Could not find
process: Definitions\Processes\Self Learner/My Self Learner
at
com.sas.analytics.crm.ma.launcher.ExecutionFacade.failToResolveProcess(Execution
Facade.java:1350)
at
com.sas.analytics.crm.ma.launcher.ExecutionFacade.translateArgs(ExecutionFacade.
java:1204)
at
com.sas.analytics.crm.ma.launcher.ExecutionFacade.doExecute(ExecutionFacade.java
:389)
at
com.sas.analytics.crm.ma.launcher.ExecutionFacade.execute(ExecutionFacade.java:1
95)
at
. . .more message lines. . .
om.sas.analytics.crm.ma.launcher.log.Log -
com.sas.analytics.crm.ma.launcher.MALauncher:launch()
com.sas.analytics.crm.ma.launcher.client.LaunchException: Could not find
process: Definitions\Processes\Self Learner/My Self Learner
at
com.sas.analytics.crm.ma.launcher.ExecutionFacade.failToResolveProcess(Execution
Facade.java:1350)
at
com.sas.analytics.crm.ma.launcher.ExecutionFacade.translateArgs(ExecutionFacade.
java:1204)
at
com.sas.analytics.crm.ma.launcher.ExecutionFacade.doExecute(ExecutionFacade.java
:389)
at
com.sas.analytics.crm.ma.launcher.ExecutionFacade.execute(ExecutionFacade.java:1
95)
at
. . .more message lines. . .
To work around this issue, run the job manually or modify the command line for the scheduled job..
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Real-Time Decision Manager | 64-bit Enabled AIX | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 |
| 64-bit Enabled Solaris | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| HP-UX IPF | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Linux for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Solaris for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||