63054 - The error "Could not find process" occurs in SAS® Real-Time Decision Manager when a scheduled Self Learner process runs incorrectly

Problem Note 63054: The error "Could not find process" occurs in SAS® Real-Time Decision Manager when a scheduled Self Learner process runs incorrectly

In SAS Real-Time Decision Manager, a scheduled Self Learner process does not run correctly in UNIX operating environments. When this problem happens, an error similar to the following is displayed in the SAS^®Customer Intelligence Core log:

2018-10-02 04:00:08,619 ERROR [CIAsyncExec-6] [] []

om.sas.analytics.crm.ma.launcher.log.Log -

com.sas.analytics.crm.ma.launcher.MALauncher:launch()

com.sas.analytics.crm.ma.launcher.client.LaunchException: Could not find

process: Definitions\Processes\Self Learner/My Self Learner

                at

com.sas.analytics.crm.ma.launcher.ExecutionFacade.failToResolveProcess(Execution

Facade.java:1350)

                at

com.sas.analytics.crm.ma.launcher.ExecutionFacade.translateArgs(ExecutionFacade.

java:1204)

                at

com.sas.analytics.crm.ma.launcher.ExecutionFacade.doExecute(ExecutionFacade.java

:389)

                at

com.sas.analytics.crm.ma.launcher.ExecutionFacade.execute(ExecutionFacade.java:1

95)

                at

. . .more message lines. . .

To work around this issue, run the job manually or modify the command line for the scheduled job..

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

Product Family	Product	System	Product Release		SAS Release
Product Family	Product	System	Reported	Fixed*	Reported	Fixed*
SAS System	SAS Real-Time Decision Manager	64-bit Enabled AIX	6.5	6.6	9.4 TS1M3	9.4 TS1M6
		64-bit Enabled Solaris	6.5	6.6	9.4 TS1M3	9.4 TS1M6
		HP-UX IPF	6.5	6.6	9.4 TS1M3	9.4 TS1M6
		Linux for x64	6.5	6.6	9.4 TS1M3	9.4 TS1M6
		Solaris for x64	6.5	6.6	9.4 TS1M3	9.4 TS1M6

* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.

A fix for this issue for SAS Marketing Automation 6.5 is available at:

https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#63054

Type:	Problem Note
Priority:	high

Date Modified:	2019-02-08 10:58:37
Date Created:	2018-10-10 16:25:26

Support

Problem Note 63054: The error "Could not find process" occurs in SAS® Real-Time Decision Manager when a scheduled Self Learner process runs incorrectly

Operating System and Release Information