For a SAS Real-Time Decision Manager campaign, viewing custom details from the Treatments page might take a long time in SAS Customer Intelligence Studio.

If your decision campaign or decision treatment campaign contains a treatment that has custom details and that treatment is assigned to a Reply node, a delay can occur when you view custom details from the Treatments page. The custom details, in the Customs Details panel, will eventually display. This issue occurs when the campaigns are particularly large and complex.

Click the Hot Fix tab in this note to access the hot fix for this issue.

Operating System and Release Information

A fix for this issue for SAS Marketing Automation 6.5 is available at:

A fix for this issue for SAS Marketing Automation 6.4 is available at: