Problem Note 63748: A new SAS® Visual Investigator tenant fails to initialize during installation
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When you are installing a new tenant, and another tenant is already installed, you might encounter an issue where the new tenant fails to install. The logging shows "not initialized" errors that are similar to the following:
2018-05-03 18:05:30.345 INFO 12 — [ask-scheduler-3] com.sas.fcs.tdc.services.TaskService : sas.svi-alert@@acme Skipping AlertAutoActivate for acme because Alert service is not initialized
You can also see HTTP 400 errors in the logging.
This problem occurs because of a process-timing issue in the Datahub component.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Investigator | Linux for x64 | 10.4 | Viya | ||
An update for this issue is available for SAS Visual Investigator 10.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdates| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-04-10 09:38:09 |
| Date Created: | 2019-02-26 15:25:44 |