Problem Note 63527: SAS® Visual Analytics displays "An error occurred: com.sas.cas.CASException" and "The data has no points" when zooming in on a geo map
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When zooming in on a geo map in SAS Visual Analytics, you might encounter the following error:
all points were filtered away.
(severity=2 reason=0 statusCode=3550512)
5 ERROR: The data has no points, or all points were filtered away.
5 ERROR: The action stopped due to errors.
debug=0x8b3fda00:TKHYPGRP_NOPOINTS
This error is shown in the following display:
This error can appear when you take the following steps:
- You apply a filter on the map by choosing a value from a control object.
- You zoom in on the map to a point where there is no data showing.
To resolve this error, you might need to clear filters by re-setting the prompts.
Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Visual Analytics | Cloud Foundry | 8.3 | 8.4 | Viya | Viya |
| Linux for x64 | 8.3 | 8.4 | Viya | Viya | ||
| Microsoft® Windows® for x64 | 8.3 | 8.4 | Viya | Viya | ||
An update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Linux Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesAn update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesWinViya on Windows: An update for this issue is available for SAS Viya 3.4. For instructions on how to access and apply software updates, see the Updating Your SAS Viya software section in the SAS Viya 3.4 for Windows Deployment Guide at
http://documentation.sas.com/?softwareId=administration&softwareVersion=3.4&softwareContextId=softwareUpdatesWin| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-10-09 11:12:56 |
| Date Created: | 2019-01-22 12:30:09 |