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Problem Note 63199: SAS® Visual Investigator does not respond or fails to work after you choose to extend the session

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If you do not use the application for a period of time, your session might expire. You then see the following dialog box:

Session Expiration Notification
Do you want to extend your session or sign-out?
Sign Out           Extend

When you select Extend, the application appears to be working correctly, but the session has already expired and you are not redirected to the sign-in screen. The dialog box closes and you might think that your session has been extended, but it has expired and further actions do not succeed.

If you are not sure whether your session is expired, close your browser window, open a new window, and restart the application.

Click the Hot Fix tab in this note for a link to instructions about accessing and applying the software update.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Visual InvestigatorLinux for x6410.3.1Viya
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.