Problem Note 62999: Printing a SAS® Visual Analytics report fails with "TransportWarning::INVALID_ARGUMENTS" or "TransportWarning::SERVICE_FAILURE"
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When you attempt to print a SAS Visual Analytics report from SAS® Report Viewer, you might see the following error after clicking OK in the Print to PDF dialog box:
Insufficient information to fulfill the request
When you attempt to print the report from SAS® Visual Analytics Viewer, you might see the following error:
was encountered while attempting to fulfill the request.
When you attempt to print the report from SAS® Visual Analytics Designer, you might see the following error:
This problem can occur under the following conditions:
- The report includes a crosstab.
- A date data item is assigned to the Columns role.
- At least one column in the crosstab is sorted by measure.
For example, the following display shows a crosstab that is sorted by Revenue for the year 2000. Attempting to print this report would produce the error.
As a workaround, you can remove the sort before printing. In release 8.2, you can also use these workarounds:
- Instead of printing from SAS Report Viewer, you can print from SAS Visual Analytics.
- Replace the date data item used in the crosstab with a new calculated data item that is character. Here is an example of a new calculated data item based on the Year data item used in the previous display.
You can also upgrade to release 8.3 or later where this problem does not occur.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Report Viewer | Linux for x64 | 8.2 | 8.3 | Viya | Viya |
| SAS System | SAS Visual Analytics (on SAS Viya) | Linux for x64 | 8.2 | 8.3 | Viya | Viya |
| SAS System | SAS Visual Analytics | Microsoft® Windows® for x64 | 7.5 | 9.4 TS1M6 | ||
| Linux for x64 | 7.5 | 9.4 TS1M6 | ||||