Problem Note 62815: The error "Session context has been destroyed" occurs during execution of a campaign from the SAS® Marketing Automation Launcher
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When you use SAS Marketing Automation Launcher to execute campaigns, the campaign occasionally fails. The failure occurs when an internal platform timeout is reached, which causes the session to close ahead of time. When this problem occurs, the following error is displayed in the SASCustIntelCore log:
2018-08-15 07:47:05,281 ERROR [CIAsyncExec-390] [9d212228a62e1f0c:-ead0e3e:1653c62be5e:70e1] [sasdemo] om.sas.ci.services.common.ServiceContext - Session context has been destroyed.
java.lang.IllegalStateException: Session context has been destroyed.
at com.sas.services.session.SessionContext.getAttribute(SessionContext.java:668)
at com.sas.ci.services.common.ServiceContext.getAttribute(ServiceContext.java:181)
at com.sas.ci.services.common.session.SessionCache.getSessionDao(SessionCache.java: 154)
at com.sas.ci.services.common.session.SessionCache.get(SessionCache.java:111)
at com.sas.ci.services.common.bctx.BcUtil.getSessionBcUid(BcUtil.java:127)
at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.getBCDataRepository(MAPersistenceManager.java:1184)
at com.sas.analytics.crm.persistencemanagers.FlowPersistenceManager.getRepository(FlowPersistenceManager.java:56)
at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.getMIFromGUID(MAPersistenceManager.java:1151)
at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.isObjectOutForUpdate(MAPersistenceManager.java:864)
at com.sas.analytics.crm.flow.CIFlow.validateCampaignOrDiagramNotInUse(CIFlow.java:1059)
at com.sas.analytics.crm.cm.Campaign.doSaveCampaign(Campaign.java:2851)
at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1826)
at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1797)
at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1777)
at com.sas.analytics.crm.flow.MAFlow.saveCampaign(MAFlow.java:3173)
at com.sas.analytics.crm.flow.MAFlow.executeTerminalNodeList(MAFlow.java:3748)
at com.sas.analytics.crm.flow.MAFlow.flowExecuteCampaign(MAFlow.java:3892)
at com.sas.analytics.crm.cm.Campaign.executeCampaign(Campaign.java:3568)
at com.sas.analytics.crm.cm.Campaign.executeCampaign(Campaign.java:3523)
at com.sas.analytics.crm.flow.ForkCampCommExecution.run(ForkCampCommExecution.java:105)
at com.sas.analytics.crm.security.SecurityExecutorServiceImpl$WrappedRunnable.run(SecurityExecutorServiceImpl.java:78)
at com.sas.analytics.crm.task.ejb.ClearedThreadLocalRunnable.run(ClearedThreadLocalRunnable.java:17)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1152)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:622)
at java.lang.Thread.run(Thread.java:745)
java.lang.IllegalStateException: Session context has been destroyed.
at com.sas.services.session.SessionContext.getAttribute(SessionContext.java:668)
at com.sas.ci.services.common.ServiceContext.getAttribute(ServiceContext.java:181)
at com.sas.ci.services.common.session.SessionCache.getSessionDao(SessionCache.java: 154)
at com.sas.ci.services.common.session.SessionCache.get(SessionCache.java:111)
at com.sas.ci.services.common.bctx.BcUtil.getSessionBcUid(BcUtil.java:127)
at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.getBCDataRepository(MAPersistenceManager.java:1184)
at com.sas.analytics.crm.persistencemanagers.FlowPersistenceManager.getRepository(FlowPersistenceManager.java:56)
at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.getMIFromGUID(MAPersistenceManager.java:1151)
at com.sas.analytics.crm.persistencemanagers.MAPersistenceManager.isObjectOutForUpdate(MAPersistenceManager.java:864)
at com.sas.analytics.crm.flow.CIFlow.validateCampaignOrDiagramNotInUse(CIFlow.java:1059)
at com.sas.analytics.crm.cm.Campaign.doSaveCampaign(Campaign.java:2851)
at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1826)
at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1797)
at com.sas.analytics.crm.cm.Campaign.saveCampaign(Campaign.java:1777)
at com.sas.analytics.crm.flow.MAFlow.saveCampaign(MAFlow.java:3173)
at com.sas.analytics.crm.flow.MAFlow.executeTerminalNodeList(MAFlow.java:3748)
at com.sas.analytics.crm.flow.MAFlow.flowExecuteCampaign(MAFlow.java:3892)
at com.sas.analytics.crm.cm.Campaign.executeCampaign(Campaign.java:3568)
at com.sas.analytics.crm.cm.Campaign.executeCampaign(Campaign.java:3523)
at com.sas.analytics.crm.flow.ForkCampCommExecution.run(ForkCampCommExecution.java:105)
at com.sas.analytics.crm.security.SecurityExecutorServiceImpl$WrappedRunnable.run(SecurityExecutorServiceImpl.java:78)
at com.sas.analytics.crm.task.ejb.ClearedThreadLocalRunnable.run(ClearedThreadLocalRunnable.java:17)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1152)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:622)
at java.lang.Thread.run(Thread.java:745)
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Microsoft® Windows® for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 |
| 64-bit Enabled AIX | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| HP-UX IPF | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Linux for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
| Solaris for x64 | 6.5 | 6.6 | 9.4 TS1M3 | 9.4 TS1M6 | ||
A fix for this issue for SAS Marketing Automation 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#62815A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#62815| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-12-05 10:13:02 |
| Date Created: | 2018-08-23 11:39:01 |