Problem Note 62721: Performance issues and high CPU usage occur when you use complex Link node campaigns in SAS® Customer Intelligence Studio
 |  |  |  |  |
As shown in the following example, you might notice high CPU usage (greater than 80%) for the Postgres processes that are used by the SAS® Web Infrastructure Platform Database server:
This problem occurs when you execute campaigns that contain complex Link node diagrams. At the same time, you will notice that these Link node campaigns might take a longer amount of time to execute.
The following display is an example of what a complex Link node diagram might look like when this problem happens:
Notice that every Cell node in this diagram is linked to different Link nodes in other campaigns.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Marketing Automation | Solaris for x64 | 6.5 | 6.6 | 9.4 TS1M6 | |
| Linux for x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| HP-UX IPF | 6.5 | 6.6 | 9.4 TS1M6 | |||
| 64-bit Enabled Solaris | 6.5 | 6.6 | 9.4 TS1M6 | |||
| Microsoft® Windows® for x64 | 6.5 | 6.6 | 9.4 TS1M6 | |||
| 64-bit Enabled AIX | 6.5 | 6.6 | 9.4 TS1M6 | |||
A fix for this issue for SAS Marketing Automation 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#62721A fix for this issue for SAS Marketing Automation 6.4 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/U53.html#62721| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2018-10-31 14:45:18 |
| Date Created: | 2018-08-07 06:51:24 |