Problem Note 62695: Decision campaigns open slowly in SAS® Customer Intelligence Studio when the arbitration method "Sort" is used with a large number of treatments
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In SAS Customer Intelligence Studio, you might notice that it takes a long time for a decision campaign to open. The slow performance results when the arbitration method Sort is used with a large number of treatments.
To work around this issue, assign fewer treatments to cell packages and fewer custom details to each treatment.
Click the Hot Fix tab in this note to access the hot fix for this issue.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Real-Time Decision Manager | Windows 7 Home Premium 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 |
| Windows 7 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Enterprise 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Std | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Std | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2012 Datacenter | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 R2 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows Server 2008 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 10 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Pro 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Pro 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft Windows 8 Enterprise 32-bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Microsoft® Windows® for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Home Premium x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Professional 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Professional x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Ultimate 32 bit | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Windows 7 Ultimate x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| 64-bit Enabled AIX | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| 64-bit Enabled Solaris | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| HP-UX IPF | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Linux for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| Solaris for x64 | 6.4 | 6.6 | 9.4 TS1M2 | 9.4 TS1M6 | ||
| SAS System | SAS Customer Intelligence Studio | Microsoft® Windows® for x64 | 6.4 | 9.4 TS1M2 | ||
| Microsoft Windows 8 Enterprise 32-bit | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Enterprise x64 | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Pro 32-bit | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows 8 Pro x64 | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise 32-bit | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Enterprise x64 | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Pro 32-bit | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows 8.1 Pro x64 | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows 10 | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 R2 | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2008 for x64 | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 Datacenter | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Datacenter | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 R2 Std | 6.4 | 9.4 TS1M2 | ||||
| Microsoft Windows Server 2012 Std | 6.4 | 9.4 TS1M2 | ||||
| Windows 7 Enterprise 32 bit | 6.4 | 9.4 TS1M2 | ||||
| Windows 7 Enterprise x64 | 6.4 | 9.4 TS1M2 | ||||
| Windows 7 Home Premium 32 bit | 6.4 | 9.4 TS1M2 | ||||
| Windows 7 Home Premium x64 | 6.4 | 9.4 TS1M2 | ||||
| Windows 7 Professional 32 bit | 6.4 | 9.4 TS1M2 | ||||
| Windows 7 Professional x64 | 6.4 | 9.4 TS1M2 | ||||
| Windows 7 Ultimate 32 bit | 6.4 | 9.4 TS1M2 | ||||
| Windows 7 Ultimate x64 | 6.4 | 9.4 TS1M2 | ||||
| 64-bit Enabled AIX | 6.4 | 9.4 TS1M2 | ||||
| 64-bit Enabled Solaris | 6.4 | 9.4 TS1M2 | ||||
| HP-UX IPF | 6.4 | 9.4 TS1M2 | ||||
| Linux for x64 | 6.4 | 9.4 TS1M2 | ||||
| Solaris for x64 | 6.4 | 9.4 TS1M2 | ||||
A fix for this issue for SAS Marketing Automation 6.5 is available at:
https://tshf.sas.com/techsup/download/hotfix/HF2/Z77.html#62695| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2019-08-29 16:05:22 |
| Date Created: | 2018-07-30 16:45:24 |